Security & data

Your data stays yours

StarRise needs very little from you to start: a website address. Here is what we store, who can see it, what we touch on your site, and what we never do with your data.

The short version

  • No install, no tag on your website
  • Read-only crawling of your public pages
  • Nothing published to your site without your approval
  • Customer data never trains a model
  • Isolated workspaces for each customer
  • Your raw AI answers are yours to inspect
Where your data lives

Hosted in the cloud, isolated by customer

Each customer's data is kept apart by tenant on every query.

Tenant isolation

Every query is scoped to your workspace, so your data stays separate from every other customer's.

One workspace per brand

Each brand has its own competitors and questions. Two clients in the same category never share data.

Your answers, on the record

We store the AI answers to your questions so you can inspect every one in Prompt Explorer. They belong to you.

Who can see what

Role-based access and an audit log

Invite your team with the right level of access, and see who changed what: Google sign-in for your team, team invitations with a role for each person, agency access by invitation (invite your agency as team members with the role you choose, and remove them at any time), and an audit log of actions in your workspace.

RoleTypical use
OwnerHolds the account and billing, manages everyone's access
AdminManages the workspace, team members and settings
AnalystRuns analysis, works the plan and drafts content
ViewerReads dashboards and reports
Your website

We read your site. We don't change it.

Read-only

Public pages only

We crawl your public pages the way an AI crawler would, to score them. Nothing to install, no tag on your site, no login to your CMS.

Your approval

Nothing published without you

Content Studio and our GEO team produce drafts you review. Nothing goes live on your site until you approve it.

AI and your data

Customer data never trains a model

We don't train or fine-tune any model on your data. We ask AI engines questions about your category, store the answers to score them, and show them back to you.

Prompts are public questions

Your tracked prompts are the questions buyers ask about your category, like "best fractional CTO firms for a startup". They don't contain your internal data.

Business terms with engines

We send only public buyer questions to AI engines, never your internal data. API calls run under business terms that keep inputs out of training.

Nothing private needed

We start from your public website and real search demand. We never ask for customer lists, sales data or internal documents.

Yours to keep

Your scores, plans and raw answers stay in your workspace for you and your team to inspect.

FAQ

Security questions

What do you need from us to start?

A website address. StarRise finds your competitors and buyer questions from your site and real search demand. Nothing to install and no access to your systems.

Do you train AI models on our data?

No. Customer data never trains a model. We send category questions to AI engines and store the answers so you can see them.

Does StarRise change our website?

Not without your approval. The platform only reads your public pages. Content Studio and our GEO team produce drafts and changes for you to review, and nothing goes live until you say so.

Can our agency access our workspace?

Yes, if you invite them. Invite your agency as team members with the role you choose, and remove them at any time.

Do you hold security certifications?

Ask us for our security overview. We'll answer your security questions in writing, precisely.

Request our security overview

Need more detail for your security review? Tell us what you need and we'll send it in writing.